Privacy Policy

Last updated: October 10, 2025

At Syntex Solutions ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Subscribe to our newsletter
• Apply for job positions
• Request quotes or services
• Communicate with us via email or phone

This information may include:

• Name and contact information (email, phone, address)
• Professional information (resume, work experience)
• Business information (company name, requirements)
• Communication preferences

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity:

• IP address and location information
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website addresses

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide and maintain our services
• Communication: To respond to your inquiries and provide customer support
• Marketing: To send newsletters and promotional materials (with your consent)
• Recruitment: To process job applications and conduct hiring processes
• Improvement: To analyze and improve our website and services
• Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email delivery services
• Analytics and performance monitoring
• Payment processing

3.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Government investigations
• Protection of our rights and property
• Public safety concerns

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption: Data transmission is encrypted using SSL/TLS protocols
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Audits: Periodic security assessments and updates
• Secure Storage: Data stored on secure servers with appropriate safeguards

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve user experience
• Provide personalized content

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: